Services
We pride ourselves on delivering exceptional craftsmanship and using only the highest quality materials in every repair job. Our facility has a specialized blind-stitch machine capable of almost all types of repair for neoprene up to 6mm. Whether you're able to stop by or ship your suit in, we're happy to help how we can to get your suit back in working order.
Turn Around Time
Typically repairs take about 3 days (without shipping, if needed) to allow for glue to dry and seams to mended. This can vary depending on current demand and work load, but we will work as hard as possible to get your wetsuit to you ASAP.
Quality Guarantee
All repairs guaranteed for 6 months from purchase. If repair is faulty within those 6 months, we will repair the suit for free.
Process
1) Drop off/shipping of wetsuit. Wetsuit must be received fully dry, inside and out.
2) We will communicate regarding what needs to be done, how much it will cost and when it will be done.
3) What we will need prior to start of repair (please see repair form)
- First and Last Name
- Phone number and email (address, if being shipped)
- Model and size of suit
4) Repair the suit in timely fashion:)
5) We will reach out to you when your suit is finished and payment will be processed when suit is picked up or ready to be shipped